Frequently Asked Questions
Answers to your frequently asked questions about staying at Two Rivers Ohakune
Planning a stay at Two Rivers Ohakune? Here you'll find answers to some of our frequently asked questions guests most often ask about our adults-only boutique accommodation, including breakfast, hot tubs, sustainability, accessibility, booking direct and exploring Tongariro National Park.
To help you navigate this page please follow the links below:
Before you book
When you book
Getting here
During your stay
If you need further information then please contact us.
Where can I stay near Tongariro with restaurants within walking distance?
Two Rivers Ohakune offers peaceful boutique accommodation within around a 15-minute riverside walk of Ohakune's cafés, restaurants and bars. Breakfast is provided at Two Rivers, while in the evening we encourage guests to explore the town's local eateries. Ohakune also provides a convenient base for exploring Tongariro National Park, Mt Ruapehu and the Tongariro Alpine Crossing.
Does Two Rivers Ohakune have a restaurant?
Two Rivers is a boutique B&B rather than a traditional full-service lodge. Breakfast is provided, while guests can reach restaurants and cafés in central Ohakune via an approximately 15-minute riverside walk.
Are you dog-friendly?
Unfortunately we cannot host your four-legged companion. We hope you can treat them to their own holiday while you enjoy a break with us at Two Rivers.
Are you child-friendly?
Following guest feedback, we have designed Two Rivers as a couple’s or solo traveller’s retreat. Our suites are not set up for children, so we recommend booking only for adults.
What is the minimum stay?
Rua Awa and Mangawhero Suites have a two-night minimum stay. Mangateitei Suite is available for single-night bookings.
Is Two Rivers environmentally sustainable?
Yes. In March 2026, Two Rivers Ohakune was awarded Qualmark Gold Sustainable Tourism status - part of New Zealand tourism's official quality assurance system.
We prioritise locally purchased, New Zealand-made and sustainable products, compost onsite, recycle extensively and have introduced pest-control bait stations. Wherever possible, we use local contractors, and when goods need to be delivered, we primarily use existing or regular supply routes. We have removed significant areas of non-native vegetation and are restoring our riverbanks through native planting. Thirty-three solar panels, battery storage and EV charging were introduced in April 2026. The solar system serves the entire property and, based on estimates provided by our installer, is expected to generate around 79% of the property's total annual electricity requirements. The accommodation business accounts for approximately 30% of the property's electricity use, meaning annual solar generation is expected to substantially exceed the electricity attributable to the B&B. We are also working to improve water-heating efficiency and further reduce the property's overall energy demand.
Why choose Two Rivers Ohakune?
We offer boutique adults-only accommodation in Ohakune with thoughtfully appointed suites, peaceful riverfront surroundings, complimentary breakfast, and easy access to Tongariro National Park and Mt Ruapehu. As a Qualmark Gold accredited property, we focus on sustainability, personalised hospitality, and the guest experience.
Why should I book direct with Two Rivers Ohakune?
Booking direct gives you access to our best available rates, any exclusive offers, direct communication with the owners, and personalised assistance when arranging your stay. All of the online travel agents have member clubs, we believe the Two Rivers Preferred Guest Club is your best option.
Do you have payment options?
We use a third-party booking system that details credit card options at the time of booking. Please note that the booking provider levies a surcharge for all cards. Payment is taken 28 nights before arrival or immediately if your reservation is less than 28 days. If you are booking well ahead of time, and have a NZ bank account then we can arrange direct bank transfer upon request.
Is Two Rivers suitable for guests with mobility considerations?
Please contact us to discuss your specific needs and we will advise which suite may be most suitable.
What is included in the room rate?
All bookings include in-room continental breakfast supplies, luxury linens, toiletries, and access to on-site facilities such as the drying room, BBQ, and storage for skis or bikes. Rua Awa and Mangawhero also include private hot tubs. Your room will be spotlessly clean when you arrive, and if you stay more than three days we will clean on your request. Our aim is to provide privacy during your stay. There are no additional charges for cleaning. Two Rivers Preferred Guest Club members receive additional perks.
Is breakfast included?
Yes a continental breakfast hamper will be waiting in your room at check-in.
Is WiFi free?
Yes. We provide complimentary WiFi throughout the property using a WiFi 7 mesh network powered by a 4 Gbps fibre connection. It is suitable for streaming, video calls and remote work.
Do you offer special packages?
Yes, we often run seasonal offers and direct booking specials. Our booking site will always show the most competitive pricing we can offer. From time to time, we will run special offers, so check our front page or socials. If you require multiple rooms, then please contact us for a multi-room package deal. Our guests enjoy preferred rates at The Cyprus Tree restaurant and with TCB for cycle and snow equipment hire. We're happy to arrange these benefits during your stay.
Do you offer early check-in?
Early check in is by appointment and subject to availability of the room and housekeeping. Because the booking system is highly dynamic, it is best to confirm with us the day before arrival. In most cases we can safely store your baggage, even if we cannot offer room access.
Do you offer late checkout?
This depends upon bookings on the evening of your departure. If the room is to be unused then we can generally offer a late checkout. If the room is in use then it will depend upon your requirements. Please speak to us on arrival, or as early as possible during your stay, and we will try to assist.
What is your cancellation policy?
Our cancellation policy may change from time to time and is available on our terms and conditions page.
Is payment required at booking?
If booking direct from our booking site, then payment is taken 28 days before arrival. If your booking is less than 28 days away, then it will be taken immediately. If you book through other channels then payment conditions will be subject to their business model.
Do you have mountain views?
The Mangateitei and Mangawhero Suites have excellent views to the summit of Mt Ruapehu. The Rua Awa suite has partial views.
Do you have a Guest Information & Welcome Guide?
Yes, this can be found here.
Where is Two Rivers located?
We’re at 44 Burns Street, Ohakune. Just a short walk from cafés, restaurants and shops, and within easy reach of Mt Ruapehu, Tongariro National Park and the Whanganui River.
Is there parking available?
Yes, each room has one dedicated parking space. If additional parking is required then please enquire.
Do you have EV charging?
We have a 6 kW charger available for guest use. Once the batteries are fully charged, then we can direct excess solar to the charger for you to consume for free. This is clearly time of day dependent. Sorry, we are unable to charge your vehicle from the batteries or the grid. There are multiple charging options in Ohakune town centre.
How close is Two Rivers to Ohakune?
Ohakune village centre: 10 minutes on foot via the forest path, 3 minutes by car.
Are restaurants within walking distance?
Yes, there are multiple restaurants, cafés and bars within a 15-minute walk of Two Rivers.
How close is Two Rivers to Tongariro Alpine Crossing?
The Tongariro Alpine Crossing trailhead: ~30-45 minutes by car/shuttle. Depending on your chosen shuttle provider, times may vary.
How close is Two Rivers to Turoa Ski Area?
Tūroa Ski Area: ~20 minutes by car or shuttle.
How close is Two Rivers to Whakapapa Ski Area?
Whakapapa Ski Area: ~40 minutes by car.
Can I walk to restaurants from Two Rivers?
Yes. There is a beautiful riverside path, through a beech forest that goes into the town centre. This is a beautiful experience, and takes approximately 15 minutes. It is also possible to walk on the road side which is slightly shorter.
How far is the Ohakune Junction?
Ohakune Junction is approximately 3 km or a 45 minute walk (each way). It's just a couple of minutes by car. Please note that taxi services are not always available in Ohakune.
What time is check-in and check-out?
Check-in is between 4pm and 10pm. Check-out is by 10:30am
Are laundry facilities available?
Guests may use the property's washing machines after housekeeping requirements have been completed. Laundry baskets and drying racks can be provided on request.
Do the suites have kitchen facilities?
Each suite includes a kitchenette with a fridge, toaster, kettle, espresso machine, and breakfast supplies. Rua Awa also has a microwave. BBQ facilities are available on request.
What activities are available nearby?
From skiing and snowboarding at Mt Ruapehu to hiking the Tongariro Alpine Crossing, cycling the Old Coach Road, or canoeing the Whanganui River, there’s something for every season. Please review our Experience Tongariro page.
Do the suites have private hot tubs?
Rua Awa and Mangawhero Suites each have a private hot tub.
The Mangateitei Suite does not have a hot tub, but guests often enjoy Ohakune’s local wood-fired hot tubs as an alternative.
How often are hot tubs cleaned?
The hot tubs are professionally maintained by a professional contractor. They are serviced at least weekly. They are generally used by only a small number of guests between cleans. We recommend you rinse before using the hot tub and shower after.
Are hot tubs available year round?
Yes, we maintain them at 39°C year-round. It is healthier for the hot tub if they are constantly heated and maintained.
Are spa towels provided?
Yes. When you arrive you will find two extra-large spa towels in the bathroom waiting for you.
Help us to help you...
We hope these Frequently Asked Questions are helpful, but if you consider anything to be missing then please let us know
Last updated: 12/09/2026
Contact us
44 Burns Street, Ohakune,
Ruapehu, 4625, New Zealand
Directions (Google Maps)
Phone Scott: +64 22 035 7765
Chat on WhatsApp
info@tworiversohakune.com